Library Management: Everyday Negotiations

Scheduled Dates

July 7, 2022 10:00am - 12:00pm CDT (Register Now)

Course Details
Course Type: 
Target Audience: 
Everyone
Course Description

Managers and leaders leverage negotiation skills in a variety of situations, from obtaining team buy-in, to defending library resources and services, to resolving conflicts. This course shares the negotiation skills and tools managers can use in their day-to-day work and helps alleviate the anxiety associated with workplace conflict.

Learning objectives for this session include
  • Understanding the negotiation process
  • Deploying negotiation techniques and tactics
  • Avoiding common mistakes made during a negotiation
Prerequisites

None

Homework Expectations
  • Students will participate in class discussion and complete individual assignments.
  • It is designed for individual participation; each individual must register.
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: 
2
Instructor