July 25 - 28, 2022 10:00am - 12:00pm CDT (Register Now)
Also available on request
This introduction to the key concepts and tools in reference and information services helps library staff become comfortable in the application of core reference principles and the use of print and electronic resources. Learners are exposed to real-world reference issues related to resource selection, user privacy, and confidentiality.
This course will be presented in four units:
This class is approved for the ALA Library Support Staff Certification Program.
Through in-class and homework discussions and activities, by the end of the course students will
Demonstrate knowledge by:
Demonstrate skills by:
The course will be a combination of lectures, reading, written assignments, exercises, and presentations. Students will be expected to complete at least one assignment or project related to each objective and participate in in-class discussions and exercises.
Amigos Library Services
4006 Belt Line Road
Addison, TX 75001-4371
St. Louis Office
1190 Meramec Station Road
Ballwin, MO 63021-6902
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